Delivery & Support
Managed Services
Day-to-day operation of a system or platform on your behalf: monitoring, patching, capacity and incident response, reported monthly.
In short
We run it, you get the reporting.
What we deliver
- Full operational responsibility with agreed service levels
- Capacity planning ahead of demand
- Incident response with post-incident reviews
- Monthly reporting on availability, cost and risk
A good fit when
- There is no internal operations capability
- Out-of-hours cover is a gap
- Leadership wants one accountable party
Technologies and methods
Chosen for each project, to fit your systems and your team.
- Monitoring
- Terraform
- Runbooks
How we deliver
From first conversation to production.
Four stages on every engagement, scaled to the size of the project.
- 1
Understand
Clarify the users, goals, constraints, and current systems.
- 2
Plan
Map the main components, data, and integrations before implementation.
- 3
Build
Develop and review the work in small, testable increments.
- 4
Prepare
Plan deployment, operations, documentation, and ownership.
More in Delivery & Support
Prefer to talk it through?
A private consultation, 30 minutes with the founder, in your time zone.
Interested in Managed Services?
Tell us what you are working on. We start by understanding the problem, the people, and the systems involved.